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Customer Care Commitment

  1. 24 Hour Response
    We promise we will respond to enquiry within 24 hours. Our dedicated team will get back to you with a quote or timeline within 24 hours of receiving enquiry (weekdays).
  2. Courtesy
    We promise that you will be treated courteously and professionally in all dealings with TechSpan.
  3. Design Compliance
    We promise that your shed will be designed in accordance with the most up to date design standards. This will ensure that you get the strongest shed and are covered for whatever mother nature might send your way.
  4. Advice
    We promise that we will provide honest, accurate and comprehensive advice to ensure that you get the shed that suits your needs. We want to hear your questions, and we guarantee genuine open answers.
  5. 100% Satisfaction
    We promise 100% satisfaction with the erection of our buildings. We only use accredited installers who have passed our rigid qualification tests. We even provide you with a checklist to go through with the erector on completion to make sure nothing is missed. If for any reason you are not completely satisfied with the quality of our workmanship, the erection teams will be back to sort it out.
  6. Follow up
    We promise that we will follow you up to ensure your long term satisfaction with our buildings. Because if you’re not happy, we’re not happy.

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